Salisbury Arms Hotel Hertford Room photo

Key details

About the Hotel

Fore Street, Hertford, SG14 1BZ

Next to Hertford Castle

Great

8.7

/10

4.8

4.3

"Lovely personal touches which you don't get in big hotels such as a butler room where you could top up on tea, coffee, milk, water ice and cookies."

CArmz from United Kingdom

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"Everyone said how the beds were THE most comfortable beds we'd ever slept in."

Martha from United Kingdom

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"The room was very tasteful, comfortable and above all else the shower had hot water (and rituals toiletries- my absolute favourite)."

Sue B from United Kingdom

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4-star historic accommodation in Hertford with unique dining options

Dining

On-site dining is a highlight at the hotel, with a public bar and dining rooms offering British cuisine. The Head Chef curates a seasonal menu featuring locally sourced dishes and Sunday roasts, encouraging guests to dine in comfort. A selection of heritage cask ales and handcrafted cocktails are available at the bar, sourced from water just yards away.

Rooms

The hotel includes 35 individually styled rooms, each with distinct touches that reflect historic charm. Options range from super king-sized beds to cozy rooms ideal for single occupancy, all equipped with modern conveniences. Each room enhances guest experience with Nespresso machines, smart TVs, and air conditioning.

Special Packages

The hotel offers packages such as the Romantic Getaway, aimed at enhancing couples' experiences with thoughtful touches like swan-shaped towels and rose petals. Additionally, guests can enjoy Afternoon Tea for two, featuring freshly baked scones and an array of finger sandwiches. Flexible late check-outs and early check-ins provide convenience during stays.

Event Spaces

With three grand and uniquely styled rooms, the hotel is equipped to host various occasions, from intimate meals to festive events. The festive menus available cater to guests celebrating Christmas in a unique and special manner. The blend of historical charm and modern amenities makes the hotel an appealing choice for gatherings.

Highlights

Location: Close to central London, accessible within 35 minutes by train

Dining: Seasonal menu with locally sourced dishes and Sunday roasts

Rooms: 35 individually styled rooms with smart TVs

Special Packages: Romantic Getaway and Afternoon Tea for two

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningTasty Breakfast

The breakfast offered a good selection of tasty options. Brunch was amazing, especially the Garden Breakfast; a full 10/10!

Oliver from Canada

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Guest ParkingConvenient Parking

There's a car park just along the road, plus a bigger one nearby. Parking made the location extra convenient.

Mei from China

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BedroomComfort & Style

The beds were really comfortable, with superb pillows. Some rooms have been recently refurbished to a high standard.

Ricardo from Brazil

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Room FeaturesLuxurious Extras

The rooms have Nespresso machines and huge TVs. There's also a Butler's room with ice, snacks, and chilled water available.

Rajesh from India

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Boutique Room
2 persons
250 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Snug
2 persons
100 sq. feet
1 Queen-size bed
Air conditioning
Heating
room details
King Deluxe Sofa Bed
2 persons
165 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details

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Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Golf course

Services

Room service
Housekeeping
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Garden area

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cromwell's dining experience at Salisbury Arms Hotel invites guests to indulge in hearty British flavors, complemented by stunning period features in a family-friendly setting. Whether enjoying brunch or high tea, the atmosphere is welcoming, making it an ideal spot for a cozy meal or leisurely catch-up with loved ones.

Salisbury Arms Hotel Hertford Restaurant photo

CROMWELL'S

British

Ambiance

Traditional and family-friendly with period features and a stunning garden terrace for alfresco dining year-round.

Key Offerings

A diverse menu accommodating vegetarian, vegan, gluten-free, and dairy-free options. Highlights include hearty breakfasts and a delightful afternoon tea experience, complete with the choice to upgrade to bottomless Prosecco or gin cocktails.

Reservation

Recommended

Open daily from 7:30 AM on weekdays and 8 AM on weekends, serving breakfast and brunch until 11:30 AM, with lunch and dinner service extending until 9:30 PM (8 PM on Sundays).

Salisbury Arms Hotel Location

Fore Street, Hertford, SG14 1BZ

Map view

City landmarks

Park

Hartham Common

3100 ft

Landmark

Foxholes Farm Shop

2300 ft

Church

Church of Saint Leonard

3800 ft

Planetarium

Bayfordbury Observatory

1.6 mi

Landmark

Scott's Grotto

2.0 mi

Museum

Ware Museum

2.2 mi

Landmark

Waterford Heath Community Nature Park

1.6 mi

Landmark

Balls Wood

1.8 mi

Landmark

Osprey Lake

1.7 mi

Landmark

Clinton Baker Pinetum

1.8 mi

Landmark

Priory Lido

2.0 mi

Landmark

St Mary the Virgin

2.2 mi

Landmark

Artshed Arts

2.2 mi

Landmark

Place House Hall

2.3 mi

Landmark

East Herts Miniature Railway

2.4 mi

Landmark

Ventura Wildlife Park

2.5 mi

Nearby

Castle

Hertford Castle

1100 ft

Museum

Hertford Museum

600 ft

17 Hagsdell Road

Balls Park

1600 ft

The Hertford Brewery Hartham Lane

Hertford Arts Hub

1500 ft

10-12 The Wash

Hertford Tourist Information Centre

1900 ft

Restaurants

Chloe's Traditional Pie & Mash

300 ft

14 Market Place

Hope Cafe & Restaurant

400 ft

12 Maidenhead Street

Hertford Cafe

400 ft

9 Railway Street

Mid West Kebabs

400 ft

18A Parliament Square

Hertford Coffee Lab

500 ft

6 Bull Plain

Rose Cafe

2100 ft

33 Railway Street

Subway

600 ft

14 The Wash

The Frying Pan

1700 ft

2 Millbridge

Oh My Cod

1200 ft

Agility House 39 Cowbridge

Explore Hertford

Explore Hertford's Charm

Hertford Castle

4 minutes' walk

Hertford Castle features beautiful gardens and historic architecture, ideal for photography and leisurely strolls.

Hertford Museum

3 minutes' walk

Hertford Museum showcases local history and culture through engaging exhibits and special events throughout the year.

Hartham Common

12 minutes' walk

Hartham Common is a scenic park with paths for walking and cycling, picnic spots, and a tranquil riverside.

Foxholes Farm Shop

9 minutes' walk

Foxholes Farm Shop offers local produce and homemade goods, making it a unique shopping experience for visitors.

Walking Trails at Hartham Common

12 minutes' walk

Strolling through Hartham Common's trails provides relaxation and scenic views, perfect for families and solo travelers.

Cycling the New River Path

50 minutes' walk

Adventurous cyclists can enjoy a ride along the serene New River Path with scenic views and wildlife spotting.

Chloe's Traditional Pie & Mash

1 minute' walk

A cozy spot famed for hearty pie and mash dishes, perfect for a warm and fulfilling meal.

Hope Cafe & Restaurant

2 minutes' walk

Hope Cafe offers a casual vibe with a menu featuring breakfast favorites and vegan options.

Hertford Arts Hub

6 minutes' walk

This cultural venue hosts art exhibits and workshops, making it a great place for families and art enthusiasts.

The Old Barge

8 minutes' walk

A lively pub with live music events and quiz nights, offering a vibrant atmosphere for a fun night out.

Getting around town

City Centre
Hertford 4 min · 1000 ft
Airports
London Luton (LTN) 50 min · 20.4 mi
London Stansted (STN) 53 min · 21.6 mi
Train
Hertford East Railway Station 6 min · 1700 ft
Watton-at-Stone Railway Station 12 min · 4.6 mi
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-22:30

Check-out

from 06:00-11:00

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP 15.0 per person.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 7 verified reviews

8.5 /10

Great

86%

Recommend

Cleanliness

9.1/10

Comfort

9.1/10

Facilities

8.8/10

Free Wi-Fi

8.8/10

Location

9.5/10

Staff

9.1/10

Value for money

8.2/10

based on 350 reviews

4/5

Jordan from United Kingdom

Couple

king room

3 nights in November 2025

Reviewed: February 02, 2026

9/10

window seat car park

the room was a nice size and it was well-appointed with a window seat i liked that secondary glazing reduced outside sound effectively the car park had space available which was useful

the room had no heating i found this to be an issue

0 Helpful

Leo from Germany

Single

King Room

3 nights in November 2025

Reviewed: January 16, 2026

5/10

Heating and Burger Issues

overpriced burger icy room

The burger I ordered from the restaurant was far from gourmet. At £17, I expected more than an average burger with 14 chips and no salad. A bigger problem was the heating. My room was freezing. Reception claimed they would override the system, but the room remained icy. I ended up wearing extra layers to bed.

0 Helpful

Phil from United Kingdom

king room

3 nights in November 2025

Reviewed: January 16, 2026

9/10

lovely stay downtown

large carpark comfy room

i stayed in a lovely room (it was very comfy). breakfast was very good. the building has a large carpark , made arrival easy. i found exploring the town easy, as i was right in the centre.

0 Helpful

Michael from United Kingdom

Business traveller

King Room

3 nights in November 2025

Reviewed: December 16, 2025

9.5/10

quiet room complete breakfast free parking helpful staff

The room was quiet and comfortable. Breakfast was delicious and complete. I found free parking nearby. I really appreciated the helpful staff. Their politeness enhanced the experience.

The sink in the bathroom was a bit small for my liking.

Location

9/10

This location allowed easy access to nearby shops and local attractions. The town centre location made it simple to explore. I could conveniently walk to different places of interest.

Service

10/10

The customer service was excellent, particularly from the reception. I found the staff were very helpful. The service contributed significantly to a comfortable and stress-free stay.

0 Helpful

Lewis from United Kingdom

Family with children

King Room

3 nights in November 2025

Reviewed: December 14, 2025

8.5/10

excellent stay

central location friendly staff extra tea

The location offered central convenience and staff interactions were notable. I found the staff very friendly. The room amenities also worked well. I could also access extra tea from the Butler room.

The car park payment system required early morning attention. This detail was slightly inconvenient for me.

Service

9/10

The reception staff gave clear directions to the car park upon arrival. Breakfast staff maintained a polite and attentive presence, ensuring all guests received prompt and helpful service. Staff was professional.

Dining

8/10

Breakfast portions were substantial. The Butler room offered self-service options for tea and water. I found that this provided added convenience needing refreshments outside of standard service hours.

0 Helpful

hudson from canada

Single

king room

3 nights in August 2026

Reviewed: October 12, 2025

9/10

a good hotel stay

comfortable bed helpful staff full english

the room had a very comfortable bed with good pillows. staff was friendly and helpful all the time. breakfast offered a good choice of options, including a very good full english.

no negatives from my side.

0 Helpful

John from United Kingdom

Single

King Room

3 nights in August 2026

Reviewed: August 24, 2025

9.2/10

great location, minor hiccup

central location quick service ample space extra towels

the hotel's central location proved very convenient. i found the breakfast service quick. housekeeping responded promptly to my request for extra towels. a VERY spacious car park gave ample space.

during my visit, the coffee machine in the room was broken. this did not affect my experience significantly.

Dining

9/10

the dining room has natural light. breakfast includes options like pastries and fresh fruit. the restaurant offered lunch. menu has a wide selection of local and international dishes.

Service

9/10

the staff were friendly. reception provides twenty four hour service. staff members were helpful. their assistance.

Location

10/10

the location provides easy access to shops. many cafes are nearby. the hotel is close to public transport links. restaurants ARE within short walking distance.

Facilities

9/10

free wifi is available throughout the hotel. there is a large courtyard. the hotel has a bar area. a large, comfortable lounge is available.

Rooms

9/10

the room included comfortable bed. fresh linens and towels were provided. the bathroom featured modern fittings. complimentary toiletries WERE provided.

0 Helpful

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